INFORMATION TECHNOLOGY ORIENTATION
• How do I access Banner Web?
Troubleshooting Tips
Have you ever received an error message when trying to login into Banner Web?Click an error message below to view the cause:
Authorization Failure - Invalid User ID or PIN Authorization Failure - Invalid Answer Your PIN has to be reset. Please change it now.
How to Video 
Click the video below to watch a tutorial on how to log on to Banner Web...
(1:56 min flash video)
Step-by-Step Text Instructions
To access Banner Web, you will need your Gordon College ID (GCID) number. New applicants will be assigned a unique GCID number that will be mailed in a letter from the Computer Services Department. After you have received your GCID letter, follow the instructions printed on the letter or follow the same steps below for accessing Banner Web:
- Click on 'My Gordon' located on the top blue utility bar available from any page on the Gordon College web site.
- Click on the link to 'Log in to Banner Web'
- Enter the GCID number provided on your letter in the User ID text box
- Leave the PIN text box blank and click on 'Forgot PIN'
- Answer the security question and click on 'Submit Answer'
- If you answered the question correctly, you should now see a screen allowing you to set your new permanent PIN number. Enter a six digit number that you can remember (you will use this new permanent PIN number to access Banner Web in the future)
- You will now be logged on to Banner Web