BANNER WEB FREQUENTLY ASKED QUESTIONS
1. I have enough aid to cover all my fees, so will my schedule be held?
Yes. Students with enough financial aid or scholarships to pay for all
charges will automatically have their schedules held. Do not assume that
you are in this category. In Banner Web view Check Registration Status to
see if aid has held your schedule or if you still owe money. Money owed must
be paid by the appropriate deadline, or your schedule will be dropped.
2. What is Banner Web for Students?
Banner Web gives students of Gordon College access to their personal and
academic information via the World Wide Web. Banner Web gives students
the ability to view grades and transcripts, check account balances, and much
more.
3. What can I do when I log in to Banner Web for Students?
Under the Student Services and Financial Aid Menu you can:
*Display your class schedule
*Add or drop classes if permitted
*View your holds
*Display your grades & transcripts
*Review Financial Aid requirements & awards
*View your charges and payments
Under the Personal Information you can:
*View your address(es)
*View your phone number(s)
*View your e-mail address(es)
*Change your PIN
4. Why can't I access Banner Web using AOL / MSN?
Banner Web does not operate properly using AOL or MSN. In order to access
Banner Web complete the following steps...
1. Open your connection to AOL/MSN and then minimize the Browser (do not
close it).
2. Once the AOL/MSN Interface is minimized, open Internet Explorer or
Netscape.
3. Go to our homepage (www.gdn.edu) and click on the Banner Web link.
4. Login and navigate through Banner Web using Internet Explorer or
Netscape.
5. How do I access Banner Web for Students?
To access Banner Web for Students:
1. Open your network browser (i.e. Internet Explorer)
2. Go to the Gordon College Web Page at www.gdn.edu
3. Click on the 'My Gordon' Link on the utility bar at the top of the homepage.
4. Choose the link to 'Log in to Banner Web'
5. Click on Enter Secure Area
6. How do I login to Banner Web for Students?
Enter your GCID# in the User ID textbox. Continue by
entering your PIN *(PIN being your initial PIN or the six digit number you
entered after your first login). Then click on the Login button.
7. What is my initial pin?
Your initial pin for Banner Web is your two digit day of birth and the last 4
digits of your Social Security Number. For example, Joe Smith with a birthday
of April 23, 1981 and an Social Security Number of 255-12-9876 will have an
initial Banner Web PIN of 239876. New students receive their initial pin
in a letter mailed by Admissions shortly after final acceptance to Gordon is
completed.
8. How do I change my initial pin?
When you log into Banner Web for the first time, you must change your initial
PIN.
1. Re-enter your initial PIN in the Old PIN block.
2. Enter a new PIN of your choosing in the New PIN block (the PIN must be
exactly 6 numeric characters).
3.Re-enter your new PIN.
4.Click on Login button.
5.You will then be prompted to read the Terms of Usage page. Read this
statement and click the I Agree button if you agree to the Terms of Usage.
9. What if I forgot my PIN?
If you forget the Permanent PIN you selected during your first login, follow
these steps:
1. Enter your GCID# in the UserID field on the Banner Login
screen.
2. Then, click the Forgot PIN? Button.
3. Answer the security question displayed on the screen, then click the
Submit Answer button.
4. Enter a new six-digit Permanent PIN. Re-enter this six-digit number. Click
the Reset PIN button. Your Permanent PIN is reset to this six-digit number.
Use this number for all future logins to Banner Web.
10. How do I self-register (add/drop) classes?
1. Choose the Student Services and Financial Aid Link
2. Choose the Registration link
3. Choose the Add/Drop Classes link
4. If prompted, select appropriate Term and click Submit Term Button
5. Enter CRNs (Course Reference Numbers) for your classes and click
Submit Changes or click Class Search to locate classes
6. When complete, use the Student Detail Schedule to review your schedule.
At the bottom of the Student Detail Schedule is important information
regarding your fees and payment deadlines. Be sure to print this page.
11. Where can I view my Schedule in Banner?
Under the Registration Menu you can choose Student Detail Schedule
or Student Schedule by Day & Time.
12. Where can I check the amount that I owe in Banner?
Under the Registration Menu, choose Registration Fee Assessment.
-- OR --
Under the Financial Aid Menu choose My Award Information and then Account
Summary By Term to see your charges. Financial Aid is posted to the
account no earlier than 10 days before the term begins.
13. How do I make payments on Banner Web?
You can use your VISA, MasterCard or American Express credit card to pay
your tuition and fees on Banner Web.
1. Click on 'Student Services & Financial Aid', then click on 'Registration',
then 'Registration Fee Assessment'.
2. Select the term and click on Submit Term.
3. Click on the 'Credit Card Payment' link at the bottom of the Student Invoice
Statement
4. Enter your credit card information and press 'Submit Payment'
5. To confirm your payment do one of the following:
6. To confirm your payment do one of the following:
Repeat Steps 1 & 2 above and verify your payment is shown as a 'Web
Touchnet Payment' description on the Student Invoice Statement.
--OR--
From the Banner MAIN MENU click on 'Student Services & Financial Aid', then
click Student Records, then 'Account Summary by Term'. Locate and verify
that a Web Credit Card Payment (WEBC) detail code appears on your
account for the desired term.
14. Where do I check my grades?
To view your grades, follow these steps...
1. Within Banner, click on Student Services then click on Student Records
2. Choose either Midterm Failing Grades or Final Grades.
3. Select the term and click on Display Grades.
4. Use your computer's printer to print your grades.
15. What do the different Grade Symbols mean in Banner?
% -- Learning Support. Grade is not included in academic GPA. Hours are
not counted toward graduation.
* -- College Preparatory Curriculum (CPC). Course is designated to satisfy a
CPC requirement in foreign language, natural science, or social science.
Course does count in GPA and earned hours but does not count toward
graduation.
%* -- Learning Support course designated to satisfy a College Preparatory
Curriculum requirement (used with Learning Support English, reading, and
math courses only).
@ -- Institutional Grade. Grade is not included in academic GPA. Hours are
not counted toward graduation. This grade symbol is posted with GFYE
grades only.
# -- Academic Renewal - Student retains credit for A#, B#, and C# classes,
but the grades are not computed in the academic renewal GPA. Grades of
D#, F#, and WF# are forgiven.
K -- Credit by examination –Advanced Placement or College Level
Examination Program.
NR -- Not reported - final grade was not reported by the instructor.
T -- Transfer credit - Course was completed at another college or university
and accepted as transfer credit by Gordon College.
V -- Audit - Student does not receive a grade or credit for the course.
These symbols may be posted with the letter grades assigned to courses.
For example, the grade A%* designates a Learning Support class used to
satisfy a College Preparatory Curriculum English or math requirement. The
grade TC indicates that the student received transfer credit for the class
which was transferred from another college.
16. How do I check my holds?
Click on the Student Services and Financial Aid Menu.
Then choose the Student Records Menu.
Then click on View Holds.
17. Where do I go to clear a hold?
Admission's Hold - Admissions Office - Lambdin Hall Rm 132
Business Office Hold - Business Office - Lambdin Hall Rm 230
Extension Hold - Admissions Office - Lambdin Hall Rm 132
Final Transcript Hold - Registrar's Office -Lambdin Hall Rm 126
Immunization Hold - Admissions Office - Lambdin Hall Rm 132
Library Hold - Hightower Library
Parking Ticket Hold - Public Safety (Gordon Hall)
Registrar Hold - Registrar's Office - Lambdin Hall Rm 126
Student Affair's Hold - Student Affairs - Lambdin Hall Rm 340
18. How do I change my mailing address in Banner Web?
Contact the Registrar’s Office to update your address or telephone number.
Lambdin Hall - Room 126, Phone: 770-358-5022, Fax: 770-358-5382
